Terms and Conditions

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Effective Date: [September 2024]

1. Introduction

Welcome to Precious Sapphire. These Terms and Conditions ("Terms") govern your use of our website [ precious-sappire.com ], and any services provided by Precious Sapphire (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Services Provided

Precious Sapphire offers custom made crocs, cups, tumblers and jewelry.  We also offer array of different accessories.

3. Financial Transactions

All financial transactions conducted through our Services are handled in accordance with our Privacy Policy and Payment Terms. We accept credit cards, PayPal, and squarepay . By making a purchase or financial transaction, you agree to provide accurate, complete, and up-to-date payment information.

4. Withdrawals and Cancellation of Services

-Withdrawal: If you wish to withdraw from a service, you must notify us at precioussapphire715@gmail.com within 24 hours from purchase.  Depending on the service, we may provide a full or partial refund in accordance with our Refund Policy.

- Cancellation: You may cancel a service by contacting our support team at precioussapphire715@gmail.com .Cancellation policies vary by service. Details on cancellation terms are provided at the time-of-service agreement.

5. Managing Customer Expectations

- Information Accuracy: We strive to provide accurate information on our website and services. However, Precious Sapphire does not guarantee the accuracy, completeness, or timeliness of the information provided. We are not liable for any errors or omissions.

- Website Downtime: While we aim to maintain the availability and functionality of our website, Precious Sapphire does not guarantee uninterrupted access and is not responsible for any website downtime or service interruptions.

6. Copyright and Intellectual Property

- Copyright: All content on our website, including but not limited to text, images, logos, and graphics, is the property of Precious Sapphire or its licensors and is protected by copyright laws.

- Use of Content: You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission from Precious Sapphire. Attribution is required for any permitted use.

- Commercial vs. Non-Commercial Use: Content from our website may only be used for personal and non-commercial purposes unless otherwise authorized. For commercial use, you must obtain prior written consent from us.

7. User Behavior

- Prohibited Conduct: Users must not engage in unlawful activities, hate speech, bullying, harassment, or any other behavior that violates the rights of others. 

- Promotions and Spam: The posting of unsolicited advertisements, promotional materials, or spam is strictly prohibited.

8. Disabling User Accounts

Precious Sapphire reserves the right to disable or suspend user accounts at our discretion, especially if we detect violations of these Terms or other unacceptable behavior. If your account is disabled, you will be notified via email, and you may contact us for further information at precioussapphire715@gmail.com.

9. Limitation of Liability

To the maximum extent permitted by law, Precious Sapphire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or data, arising out of or related to your use of our Services.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after any changes indicates your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at precioussapphire715@gmail.com.